TERMS & CONDITIONS

 Clear Path IT - Client Terms

 

Last updated: 02/20/2025

 

 👋 Welcome

 

These terms explain how we work together and what you can expect from our partnership.

 

 📋 Quick Summary

 

- Booking: 48-hour advance notice required

- Cancellation: Refund percentages based on notice time

- Payment: Due at booking for standard sessions

- Value Guarantee: We promise measurable results

- Your Materials: Implementation plans belong to you

- Our Methods: Our frameworks stay with us

- Confidentiality: We keep your information secure

 

 🤝 Our Agreement

 

 The Essentials

 

When you book our services or download our resources, you're agreeing to these terms. We've worked to make them fair for everyone.

 

 Our Services

 

We provide:

 

- Strategic advisory sessions

- Digital transformation planning

- Technology optimization

- AI governance guidance

 

Each service has specific deliverables outlined in your booking confirmation.

 

 📅 Booking & Scheduling

 

 Booking Your Session

 

- Standard Booking: 48-hour minimum notice

- Priority Option: Expedited scheduling available

- Preparation: Materials provided after confirmation

 

 If Plans Change

 

We understand business priorities shift. Here's how cancellations work:

 

| Notice Period | Refund |

|---------------|--------|

| 72+ hours     | 100%   |

| 48-72 hours   | 75%    |

| 24-48 hours   | 50%    |

| <24 hours     | 0%     |

 

Your first reschedule is complimentary with adequate notice.

 

 💰 Investment & Value

 

 Pricing

 

Our current rates are listed in our Pricing Guide. Custom engagements are quoted specifically.

 

 Our Guarantee

 

For eligible services, we offer outcome-based pricing:

 

- If we don't meet agreed targets, you pay only for the percentage achieved

- Our Strategic Value Promise: We'll identify at least 3x your investment in potential value

 

 🔒 Working Together

 

 Your Information

 

We keep your business information confidential. See our Privacy Policy for details.

 

 Intellectual Property

 

- What's Yours: Implementation plans, strategies, and roadmaps we create for you

- What's Ours: Our methodologies, frameworks, and tools

 

 📝 The Fine Print

 

The detailed legal version of these terms is available upon erequest. It includes complete information about liability limitations, dispute resolution, and other legal matters.

 

If you have questions about these terms, please Contact Us at leagal@clearpath.help.